Batbdt Privacy Policy — How Your Data Is Protected

When you create an account or use our services on Batbdt, you provide certain personal information. It is our responsibility to be transparent about how we use, protect, and delete that information.

Batbdt has prepared this Privacy Policy in plain English for users in Bangladesh. Instead of complex legal language, we have used simple, clear terms — because you have the right to understand what happens with your own data.

This policy applies to the Batbdt website, mobile services, and all customer support channels. Using any Batbdt service means you have read and agreed to this policy.

Batbdt collects different types of information from you at different times. The table below outlines what data is collected and why.

We only collect the information necessary to provide our services. We do not ask for irrelevant or excessive data.

Just because Batbdt collects your data does not mean it is used for any and every purpose. Each piece of data has a specific, defined use.

• Account Management: Your identity information is used to create, maintain, and secure your account.
• Payment Processing: Your financial information is used to process deposits and withdrawals successfully.
• Customer Support: Contact records help us understand your issue and resolve it as quickly as possible.
• Fraud Prevention: Technical data is used to detect suspicious logins or transactions.
• Legal Obligations: We fulfill our legal obligation to provide information in response to valid requests from authorities.
• Platform Improvement: Usage patterns are analyzed to improve Batbdt's services.
• Promotion updates: If you give your consent, you will be kept informed about new offers and promotions.

Batbdt does not use your data to build advertising profiles for sale to third parties — this is our core commitment.

Batbdt does not generally share your personal data with third parties. However, there are certain specific circumstances where sharing may be necessary.

• Payment providers: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective payment gateway.
• Technology Partners: Trusted technology partners handling cybersecurity and platform operations may access limited data — they are not permitted to use it for their own purposes.
• Law Enforcement: Batbdt is legally required to provide information in response to a court order or a valid government request.
• Anti-Fraud Organizations: Data may be verified at an international level to help prevent organised fraud or money laundering.

The Batbdt website uses cookies. A cookie is a small text file stored in your browser that helps improve your experience.

• Essential Cookies: Keeping you logged in, remembering your language preference — the site cannot function properly without these.
• Analytics cookies: Data on which pages are visited most and where users spend more time is used to improve our services.
• Functional Cookies: Helps remember your preferred odds format or language.

Cookies can be disabled through your browser settings. However, turning off certain essential cookies may cause parts of the site to stop working properly. Batbdt does not use third-party tracking pixels or cross-site trackers.

Batbdt uses industry-leading technology to keep your data secure — every step of the way, from storage to transfer.

• In all communications TLS/SSL Encryption is used — the padlock icon in your browser confirms the connection is secure.
• Sensitive data such as passwords in hashed form are stored encrypted — even Batbdt staff cannot view your password directly.
• Two-factor authentication (2FA) is available — we strongly recommend keeping it enabled to protect your account.
• The database is regularly backed up and undergoes routine security checks.
• Batbdt staff can only access data relevant to their own role — not everyone has access to all information.

While we make every effort to protect your data, no one can guarantee 100% security on the internet. We encourage you to take steps to secure your own account — use a strong password and avoid logging in on unfamiliar devices.

Batbdt does not retain your data indefinitely. Each type of data has a defined retention period.

• While your account remains active: Account information, betting history, and communication records are retained for the duration of an active account.
• 5 years after account closure: Financial transaction records are retained for 5 years after account closure to meet legal requirements.
• KYC information: Identity verification documents are retained for a minimum of 5 years to meet legal obligations.
• Technical logs: IP addresses and session logs are generally deleted after 12 months.

Once the retention period ends, data is securely deleted — Batbdt does not hold on to information beyond what is necessary.

As a Batbdt member, you have certain important rights regarding your own data. You may exercise these rights at any time.

To exercise these rights Help Center or email us at support@batbdt.world.

Batbdt is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.

If we become aware — or are notified — that a minor's data has reached us, we will immediately close that account and delete the information.

Batbdt may update this Privacy Policy when necessary — due to legal changes, technical updates, or changes to our services.

For significant changes, at least 7 Days in Advance You will be notified via your registered email or through the platform. The updated policy will always be available on this page — check the date at the top to see when it was last revised.

Continuing to use Batbdt after an updated policy takes effect means you have accepted the new terms.